Where are you based?
Unit 11 Maple Business Park, Birmingham, B7 5ET. Call 0121 233 0200 to discuss your location and requirements.
Frequently asked questions
Business IT support. Your questions, answered.
Straightforward answers about working with E-Consulting.
A little more clarity
Common questions.
Do you offer one-off support?
We can discuss a project, technical issue or ongoing managed service. We agree the scope before work begins.
Do you support Microsoft 365?
Yes. Our services include licensing, migration, configuration and support for Microsoft 365 applications and email.
Can you support remote workers?
Yes. We provide cloud, secure access and device support options for hybrid and remote teams.
What response time can we expect?
Response arrangements depend on your service agreement and the situation. Contact us to discuss a current issue or support proposal.
How much will support cost?
Pricing depends on users, systems, scope and service requirements. We discuss these before providing a proposal.
How do we get started?
Call us, email [email protected] or use the contact form to describe your requirements.
How does remote support work?
Get in touch first, then download our remote support tool when your engineer asks. Only allow access for a session you have arranged.
Remote IT support →Let’s make it work better
Better IT starts with a conversation.
Tell us what is holding your business back. We’ll help you find a practical way forward.