Indoor Climate Systems: IT support (2006–2021)
Support for office and field teams across servers, engineering applications, networks and communications.
The brief
In 2001, Career Engineers engaged E-Consulting to support the technology used by its engineering recruitment office. This historical project involved Windows 2000 Server, Exchange 2000 and desktop versions of Windows used at that time.
Everyday support
The scope included user assistance, passwords, applications, shared printers, workstation repairs and new-user setup. Scheduled on-site visits were combined with telephone and remote support.
Systems and continuity
Server maintenance, network access, email administration and internet connectivity were supported alongside hardware replacements and system updates. DAT tape backups, checks and restore procedures formed part of data protection.
Antivirus maintenance and staff awareness addressed the email-borne malware risks of the period. These technologies describe the historical engagement; a current installation would require a fresh assessment.
Plan your next project
Talk to E-Consulting about your requirements, or explore our IT services.
