Privacy Policy

Introduction

This Privacy Policy describes how E-Consulting UK ("we," "our," or "us") collects, uses, and shares your personal information when you visit our website, use our services, or otherwise interact with us. This Privacy Policy applies to all users of our website and services.

We respect your privacy and are committed to protecting your personal information. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect the following types of information:

Personal Information

• Contact information (such as name, email address, phone number, and business address)
• Business information (such as company name, job title)
• Communication preferences
• Information you provide when you contact us or request support

Usage Information

• Information about how you use our website and services
• IP address and device information
• Browser type and settings
• Pages visited and features used
• Referral source

How We Collect Information

We collect information in the following ways:

Directly From You

• When you fill out forms on our website
• When you contact us by phone, email, or other means
• When you subscribe to our newsletter
• When you request a consultation or service

Automatically

• Through cookies and similar technologies (see our Cookie Policy)
• Through server logs and analytics tools

How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our services
• To respond to your inquiries and requests
• To communicate with you about our services, promotions, and events
• To analyze and improve the performance and functionality of our website
• To comply with legal obligations
• To detect and prevent fraud, security incidents, and other misuses of our services

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• To perform our contract with you
• To comply with legal obligations
• For our legitimate interests, such as operating and improving our business and services
• With your consent, where applicable

Information Sharing and Disclosure

We may share your personal information with:

• Service providers who assist us in providing our services
• Professional advisors, such as lawyers, auditors, and insurers
• Government authorities, law enforcement, and other third parties as required by law or to protect our rights

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying legal, accounting, or reporting requirements.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

International Transfers

Your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from those of your country.

When we transfer your personal information to other countries, we will protect it as described in this Privacy Policy and in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other appropriate means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

E-Consulting UK
Maple Business Park
Walter Street, 11
Birmingham B7 5ET
Email: support@e-consulting.uk.com
Phone: 0121 233 0200

Last updated: March 11, 2025