IT Support
Responsive technical support for all your IT needs.
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Birmingham's Most Trusted IT Support
- 24/7 IT Support & Monitoring
- Fast Response Time for Critical Issues
- Microsoft Certified Solutions Partner
- Cyber Essentials Plus Certified
- Local Birmingham-based Engineers
How Can We Help?
Our IT support services are designed to keep your systems running smoothly and resolve any technical issues quickly and efficiently. We offer various support options to meet your specific needs.
Helpdesk Support
Our helpdesk is available during business hours to assist with any IT issues you may encounter. Contact us by phone or email for prompt assistance.
Email Support
For non-urgent issues, you can email our support team. We aim to respond to all support emails within 2 hours during business hours.
Support Plans
We offer flexible support plans to meet the needs of businesses of all sizes. Choose the plan that best suits your requirements.
Pay-As-You-Go Support
Ideal for businesses with occasional IT support needs. Pay only for the support you use, with no long-term commitment.
- No monthly fees
- Competitive hourly rates
- Remote and on-site support available
- Priority given to contract clients
Managed IT Support
Comprehensive IT support for businesses that rely heavily on technology. Includes proactive monitoring and maintenance.
- Unlimited remote support
- Regular on-site visits
- Proactive system monitoring
- Regular maintenance and updates
- Priority response times
- Discounted project rates
Custom Support Plans
Tailored support solutions designed to meet your specific business requirements and budget.
- Customized service level agreements
- Flexible support hours
- Combination of remote and on-site support
- Scalable as your business grows
Emergency Support
We understand that IT emergencies can happen at any time. That's why we offer emergency support services for critical issues that require immediate attention.
Our emergency support is available 24/7 for contracted clients. For non-contracted clients, emergency support is available at premium rates, subject to technician availability.
Emergency Support Hotline
Need IT support for your business?
Contact us today to discuss our support options and find the right solution for your needs.