Indoor Climate Systems: IT support (2006–2021)
Support for office and field teams across servers, engineering applications, networks and communications.
The brief
D L Miles Consulting needed web and email hosting alongside practical support for its shared-office technology environment in Birmingham.
Hosting and communications
The engagement covered server resources, website hosting, domain and email configuration, spam filtering and backup arrangements. Office users also needed reliable access to printing, wireless connectivity and supported devices.
Ongoing technical support
On-site assistance addressed software, hardware and connection issues. Hosting capacity and mailbox requirements could be considered as the business changed.
The project illustrates the value of managing communications, office infrastructure and technical support as a connected environment.
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